Information We Collect
When you contact us or request a service, we collect information you provide directly. This includes your name, phone number, email address, property address, and details about your tile roof repair needs.
We also automatically collect certain information when you visit our website. This includes your IP address, browser type, device information, and pages you view. We use this to improve our site and your experience.
How We Use Information
We use your information to respond to your inquiries, schedule appointments, provide estimates, and complete tile roof repair work. We also use it to send you updates about your project and to follow up on our services.
With your consent, we may send you promotional materials or seasonal maintenance tips. You can opt out of these communications at any time.
Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences and understand how you interact with our site.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not function properly.
Analytics and Third-Party Tools
We use third-party analytics tools, such as Google Analytics, to collect information about how visitors use our website. These tools help us measure traffic and improve our content.
These third parties may use cookies and other technologies to collect data. We do not control their privacy practices, so we encourage you to review their policies.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to others. We may share your information with trusted service providers who help us operate our business, such as scheduling software or payment processors.
We may also disclose your information when required by law or to protect the rights, property, or safety of Delray Beach Tile Roof Repair, our customers, or others.
Data Retention
We keep your personal information for as long as needed to fulfill the purposes described in this policy. This includes retaining project records for a reasonable period to handle warranties or legal requirements.
When your information is no longer needed, we securely delete or anonymize it.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. These measures include physical, electronic, and procedural safeguards.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
User Rights
You have the right to access, correct, or delete your personal information that we hold. You may also object to or restrict certain processing of your data.
To exercise these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.